Privacy Policy
EFFECTIVE DATE: JUNE 1, 2023
APPLIES TO: MEDUSA’S PLACE, LLC AND ALL AFFILIATED BRANDS
Our Commitment to Your Privacy
Medusa’s Place LLC is committed to protecting the privacy of all individuals who engage with our services across any of our current or future brands. Whether you’re booking a service, accessing resources, or making a purchase, we value your trust and take your privacy seriously.
Information We Collect
We may collect certain personal information when you interact with any brand operated by Medusa’s Place LLC, including but not limited to:
- Full name, email address, phone number, and mailing address
- Payment and billing information (processed securely through third-party providers)
- Purchase history and service details
- Social media handles or usernames (if voluntarily shared)
- Any messages, inquiries, or feedback you provide
- Sensitive travel-related information (only if required for specific services, and always kept secure)
We do not collect government identification or sensitive information unless specifically required for a service (e.g., visa assistance).
How Your Information Is Used
Your information is used strictly to:
- Process transactions and confirm service bookings
- Communicate important updates related to your engagement
- Customize your experience with our services
- Analyze trends and improve the quality of what we offer
- Share occasional news or promotional offers (only with your permission)
We will never sell, rent, or trade your personal information to third parties.
Data Storage & Protection
All collected data is stored securely using encrypted platforms. We only work with third-party providers who comply with standard data protection practices (e.g., Square, Stripe, PayPal, booking and email services).
We do not store full payment details ourselves. Sensitive data is never shared beyond what is necessary for completing services or legal obligations.
Use of Third-Party Services
Some services may be facilitated by third-party platforms or partners. In such cases, their respective privacy policies also apply. We encourage you to review them before proceeding with any submissions on those platforms.
Your Rights
As a consumer, you have the right to:
- Request a copy of your personal data on file
- Ask that we update or correct your information
- Withdraw your consent for marketing or communication
- Request deletion of your information, where legally applicable
To make any of these requests, contact us at contact@medusasplace.com.
Confidentiality of Communications
All personal data and communications are treated as confidential. We will never disclose your private messages, booking information, or any identifying details to others without your explicit consent, unless legally required.
Changes to This Policy
This Privacy Policy may be updated periodically to reflect changes in law, technology, or business operations. Continued use of any Medusa’s Place LLC brand or service implies acceptance of any updated terms.
Contact Information
For questions or concerns regarding privacy, please contact us at contact@medusasplace.com.
Terms of Use
EFFECTIVE DATE: JUNE 1, 2023
MEDUSA’S PLACE LLC
Welcome to Medusa's Place LLC. By accessing or using our websites, brands, products, or services, you agree to comply with and be bound by these Terms of Use. Please read them carefully.
1. ACCEPTANCE OF TERMS
By engaging with any brand or service affiliated with Medusa's Place LLC, you acknowledge that you have read, understood, and agree to be bound by these Terms of Use and our accompanying policies, which may be updated periodically
2. FINAL SALE & REFUND POLICY
All sales are final. We do not offer refunds, exchanges, or cancellations. Consumers are responsible for reviewing item/service details before completing any purchase.
3. CHARGEBACK & TERMINATION POLICY
Any individual who files a chargeback, regardless of outcome, will be permanently banned from receiving future products or services from any brand under Medusa's Place LLC. We reserve the right to contest chargebacks with supporting documentation.
4. TERMINATION OF SERVICE (AT-WILL)
Services may be terminated at any time by either party. Medusa's Place LLC reserves the right to refuse service, cancel bookings, or discontinue future engagements for any reason, including but not limited to behavior deemed harmful, disrespectful, or in conflict with our brand values.
5. ACCESSIBILITY & INCLUSION
We are committed to maintaining inclusive and accessible environments across our platforms and services. While we are continuously improving, users may request reasonable accommodations by contacting us directly.
6. CONSUMER RESPONSIBILITY
Consumers are expected to research services, products, and providers before making a purchase. By proceeding with any transaction, you acknowledge that you have read the full service or product description and accept its terms.
7. ETHICS & CONDUCT POLICY
We do not tolerate discrimination, harassment, abuse, or inappropriate behavior toward any team member, service provider, or brand representative. We reserve the right to refuse or end service based on violations of this policy.
8. NON-DISCLOSURE OF PRIVATE COMMUNICATIONS
All private communication and content shared through our booking systems, emails, or customer channels is confidential and may not be publicly disclosed, reposted, or misrepresented without written consent.
9. DATA PRIVACY & PAYMENT HANDLING
We do not sell, trade, or rent personal information to third parties. All payments are processed securely. Payment information is handled according to industry standards and in compliance with relevant privacy laws.
10. BRAND & CONTENT OWNERSHIP
All content, logos, and branding are the intellectual property of Medusa's Place LLC and its respective brands. You may not use, reproduce, or modify our materials without express written permission.
11. LIMITATION OF LIABILITY
Medusa's Place LLC and its brands are not liable for any damages, losses, or injuries resulting from misuse of services or failure to follow guidance provided. All products and services are provided "as is" without warranties of any kind.
12. DISPUTE RESOLUTION
We encourage resolution through direct communication. In the event of a conflict, both parties agree to attempt non-binding mediation before pursuing other legal action. These Terms shall be governed by the laws of the State of Connecticut.
13. CONTACT
For questions or concerns regarding these Terms, you may contact us at contact@medusasplace.com.
Thank you for choosing Medusa's Place LLC and its brands. Your trust and cooperation are valued.
These Terms of Use are subject to change without notice. Continued use of our services constitutes acceptance of the most current version.
Medusa's Place, LLC.
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